Refunds

What you'll find here: answers to questions about getting a refund, PLUS loan refunds, Title IV refunds, and direct deposit. 

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Getting In at SMU

Your questions answered about academic requirements, testing policies, credit for coursework done elsewhere and more.

How do I get a refund from SMU?

Access Heartland ECSI RefundSelect by logging into , selecting "Financials," and choosing "MyRefundSMU" from the left-hand menu.

When creating your profile, note that your username must start with a letter and cannot contain spaces or special characters.

Once your account is set up, select "Direct Deposit" as your preferred refund method to receive funds promptly. Only eligible students can access RefundSelect.

Who receives undergraduate PLUS loan refunds, and can they be released to the student?

Federal regulations require that all undergraduate PLUS loan refunds be sent to the borrower. However, with written permission, the refund can be released to the student.

How long does it take to receive Title IV refunds?

Those posted before the first day of class are processed within 14 days of the start of the academic calendar.

Why should I sign up for direct deposit?

Direct deposit ensures you receive your refund quickly and securely. Refunds sent by paper check take longer and have a minimum two-week waiting period before a replacement check can be issued if the original is lost in the mail.