Professional Development Workshop
Can't find what you need?
Email: DevelopU@smu.edu
Call: 214-768-3311
Crucial Conversations for Mastering Dialogue
When stakes are high, opinions vary, and emotions run strong, you have three choices: avoid the conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or discover how to communicate best when it matters most. Attend this session to learn how to step up to your crucial conversations!
During this session you will learn:
- the step by step method for approaching a crucial conversation
- how to lower your defenses and put yourself in the right frame of mind to host the conversation
- techniques to create mutual respect and understanding
- powerful ways to encourage freedom of expression
- tools to get to results for each party
Date:august 14, 2025
Time: 9:00 am - 5:00 pm
Location:
HR Training Room, Expressway Tower #208
Facilitated by:
Mary Stall, Senior HR Specialist, Organizational Effectiveness
Enroll via >Learning and Development>Request Training Enrollment. Enter Course Code "HRCC".
Parking: Attendees may park in any undesignated space surrounding the building. Please note that covered parking is assigned to residents of the building and you may be ticketed or towed if you park there. Overflow parking for Expressway Tower is available in the AUP lots W1, W2, W3 to the north of Expressway Tower as designated on this .
Those wishing to take the shuttle bus will be dropped off at Expressway Tower. Learn more about 夜色王朝Express Shuttles including tracking your shuttle bus location.
This workshop counts as an elective for .